Super Admin
Global control — regions, admins, service categories, system config
Admin
Region-scoped — buildings, providers, drivers within assigned area
Manager
Building-scoped — units, residents, staff, services, parcel points
Staff
Parcel Point-scoped — package intake, status tracking
Resident
Unit-scoped — packages, services marketplace, personal analytics
Provider
Service-scoped — orders, registration, provider analytics
Driver
Delivery-scoped — sessions, batch routes, proof of delivery